contact us

We would be happy to answer any questions you have.
Please  use the form on the right to get in touch. 


Sydney
Australia

+61 2 9550 3500

Shop online for authentic Australian Aboriginal painting, fabrics, homewares, bags, clothing and accessories. 

water.jpg

Returns & Shipping Information | Bulurru Australia

Bulurru Australia Returns & Shipping Information for purchasing Aboriginal Art, Aboriginal Clothing, Aboriginal Designs & Aboriginal Fabrics.

Payment
We accept Visa, Mastercard and American Express.

Order Status 
Lead times vary depending on items purchased. Items in stock shipped within 24 hours. When we have processed your order, we will send you a confirmation email with delivery information. Please note that lead times are estimates and can vary depending on time purchased.  Bulurru will not be held liable for delays which are beyond our control. For a time specific estimate, please call
+ 61 2 95503500

Returns
Bulurru wants you to be happy with your purchase. If you are not satisfied with your item, you may send it back to us within 7 days of receipt for a refund or exchange. No returns or exchanges will be accepted after the 7 day period. To receive a refund, your item must still be in it’s factory sealed packaging, unopened or tampered with. Out of box or repackaged items may be returned but are subject to a 50% restocking fee. All shipping charges including the original cost of delivery will be the responsibility of the customer should you decide to return or exchange an item.

Damages and Claims 
Please inspect your items before signing the delivery receipt. If damage has been found, please inform the carrier and remark on the delivery paperwork.  Bulurru will not warrant any damage claims that have not been noted at the point of delivery. You must contact Bulurru on + 61 2 95503500 or by email within 24 hours to report damage. Damages must be repacked in the original packaging it came in.

Pricing
We reserve the right to adjust the pricing of our items at anytime, without any notice.